All Systems Operational
EU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
US Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
SG Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
AU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
JP Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
UK Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
CA Deployment Operational
Identification Operational
Printing Operational
Email Print Operational
Scanning Operational
Reporting Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UK Deployment Upgrade to 2024.4 Nov 22, 2024 05:00-07:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Posted on Nov 13, 2024 - 07:50 UTC
EU Deployment Upgrade to 2024.4 Nov 22, 2024 05:00-07:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Posted on Nov 13, 2024 - 07:49 UTC
US Deployment Upgrade to 2024.4 Nov 22, 2024 06:00-08:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Posted on Nov 13, 2024 - 07:49 UTC
JP Deployment Upgrade to 2024.4 Nov 27, 2024 09:30-11:30 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Posted on Nov 13, 2024 - 07:48 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 13:00 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Nov 13, 07:46 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Nov 13, 07:45 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Resolved - Incident details:

Start Time:
November 11th, 07:14 AM UTC

End Time:
November 11th, 09:04 AM UTC

Incident Scope:
JP Deployment

Description:
Certain requests sent to uniFLOW Online from the JP deployment would have experienced intermittent failures during the specified time.

A specific instance used to handle these requests were found to be in a failed state. This resulted in requests being handled by this instance as being seen as unauthenticated resulting in failure responses. This instance was recovered, and normal operations resumed at 09:04 UTC.

There will be a post-mortem published once we have concluded our investigation but no longer then 20 business days.

In the interim, monitoring for this event will be put in place providing early detection of this specific failing condition.

Kind Regards
Online Operations Team

Nov 11, 07:14 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.