All Systems Operational
EU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
US Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
SG Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
AU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
JP Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
CN Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
UK Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021
UK / EU Scheduled Service Update 2021.2.2
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:01 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Sep 6, 23:42 UTC
Sep 17, 2021
US Scheduled Service Update 2021.2.2
Completed - The scheduled maintenance has been completed.
Sep 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 05:00 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Sep 6, 23:40 UTC
Sep 16, 2021
SG Scheduled Service Update 2021.2.2
Completed - The scheduled maintenance has been completed.
Sep 16, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 13:00 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Sep 6, 23:39 UTC
CN Scheduled Service Update 2021.2.2
Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:00 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Sep 6, 23:37 UTC
AU Scheduled Service Update 2021.2.2
Completed - The scheduled maintenance has been completed.
Sep 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:00 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Sep 6, 23:36 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021
JP Scheduled Service Update 2021.2.2
Completed - The scheduled maintenance has been completed.
Sep 14, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:31 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Sep 6, 23:34 UTC
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Printing a job to a Microsoft Universal Print printer fails
Resolved - We have identified and fixed the underlying issue together with Microsoft. While we are taking this status off the status page, we are still evaluating the best way forward and whether to roll out a hotfix or include the fix in the upcoming 2021.2.2 release which is already scheduled.
We will inform Canon and our Partners about the next steps on Monday so they can keep affected customers in the loop.

Kind regards,
The uniFLOW Online team
Sep 10, 19:42 UTC
Investigating - Incident details:

Identified: Sept 9th, 2021 10:00 AM UTC
Mitigation: none

Incident Scope:
This is only affecting Microsoft Universal Print printers created through uniFLOW Online. Printing/releasing jobs to any other printer is not impacted.

Description:
It is currently not possible to print a job to a printer created by uniFLOW Online through the Universal Print for uniFLOW Online enterprise application. When a print job is printed it does not reach the Universal Print queue, but instead goes into an error state on the user's PC.

Next Update:
We are investigating the issue together with Microsoft has there have been no code changes on our side. We will update you as soon as we have feedback.

Kind regards,
The uniFLOW Online team
Sep 9, 14:07 UTC
Sep 9, 2021
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

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