All Systems Operational
EU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
US Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
SG Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
AU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
JP Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
UK Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
AU Deployment Update 2024.3.2 Oct 23, 2024 09:00-11:00 UTC
Hello Everyone

We’re excited to announce our next deployment update bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Oct 16, 2024 - 04:48 UTC
SG Deployment Update 2024.3.2 Oct 23, 2024 13:00-15:00 UTC
Hello Everyone

We’re excited to announce our next deployment update bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Oct 16, 2024 - 04:50 UTC
UK Deployment Update 2024.3.2 Oct 25, 2024 04:00-06:00 UTC
Hello Everyone

We’re excited to announce our next deployment update bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Oct 16, 2024 - 04:53 UTC
EU Deployment Update 2024.3.2 Oct 25, 2024 04:00-06:00 UTC
Hello Everyone

We’re excited to announce our next deployment update bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Oct 16, 2024 - 04:53 UTC
US Deployment Update 2024.3.2 Oct 25, 2024 05:00-07:00 UTC
Hello Everyone

We’re excited to announce our next deployment update bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Oct 16, 2024 - 04:52 UTC
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Notification of new incident. Login Issues for end users: EU
Postmortem - Read details
Oct 11, 05:45 UTC
Resolved - Hello Everyone,

Update: Incident Resolved.

Service Recovery: October 11th March 5:20AM UTC

We have confirmation via our telemetry and field reports that the service is fully recovered. The issue has been identified and is a reemergence of an issue we are currently testing a permanent fix for. The postmortem will be linked to the original occurrence and a full PM published there when the final fix is deployed.

Additional monitoring and proactive steps are being put in place to reduce reoccurrence of this issue as an interim step.

We are sorry for the inconvenience this has caused.

Kind Regards
Online Operations Team
Oct 11, 05:44 UTC
Monitoring - Incident details:

We have confirmed login issues within the EU deployment. There are mitigation actions currently underway, we are monitoring closely.

Start Time:
Approximately 4:40AM UTC 11/10/2024

Incident Scope: 
EU Deployment

Description:
Users cannot login or are being forced back to the login screen immediately.

Next Update:
The next update will be in 30 minutes.
Oct 11, 05:23 UTC
Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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