All Systems Operational
EU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
US Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
SG Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
AU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
JP Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
UK Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
AU Deployment Upgrade to 2023.4 Dec 6, 2023 09:00-11:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window. Please note this deployment was the reschedule originally planned on the 21-11-2023.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Nov 29, 2023 - 07:03 UTC
SG Deployment Upgrade to 2023.4 Dec 6, 2023 13:00-15:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window. Please note this deployment was the reschedule, originally planned on the 21-11-2023.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Nov 29, 2023 - 07:06 UTC
EU Deployment Upgrade to 2023.4 Dec 8, 2023 05:00-07:00 UTC
Update - Hello Everyone,

Unfortunately, there was a typo in the original notification stating this deployment was scheduled for the 6th of December. Please note that the correct deployment date is Friday the 8th of December.

Apologies for the inconvenience.
Online Operations Team
Nov 29, 2023 - 09:54 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window. Please note this deployment was the reschedule, originally planned on the 24-11-2023.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Nov 29, 2023 - 07:09 UTC
UK Deployment Upgrade to 2023.4 Dec 8, 2023 05:00-07:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window. Please note this deployment was the reschedule, originally planned on the 24-11-2023.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Nov 29, 2023 - 07:10 UTC
US Deployment Upgrade to 2023.4 Dec 8, 2023 06:00-08:00 UTC
Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window. Please note this deployment was the reschedule, originally planned on the 27-11-2023.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Posted on Nov 29, 2023 - 07:07 UTC
Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
UK: Notification of new incident. Authentication failures affecting logins.
Postmortem - Read details
Nov 23, 10:24 UTC
Resolved - Hello Everyone,

Update: Incident Resolved.

Date/Time:
21 November 2023
11:30 UTC

We will review the findings and collected information from this incident to further improve our online services. There will be a postmortem published for Major (max 20 business days) incidents once a thorough investigation has been completed.

We are sorry for the inconvenience this has caused.

Kind Regards
Online Operations Team
Nov 21, 11:43 UTC
Monitoring - Update:
The issue has been resolved and authentication services are now busy recovering.
We are monitoring the recovery process and will provide an update once the services are fully recovered.

Next Update:
The next update will be in 1 hour or once services have fully recovered.
Nov 21, 11:14 UTC
Identified - Incident details:

Start Time:
21 November 2023
09:20 UTC

Incident Scope: 
UK Deployment

Description:
Customers may have issues with logging into their tenants and printers.

Next Update:
The next update will be in 1 hour.
Nov 21, 10:45 UTC
US Deployment Upgrade to 2023.4
Completed - During our final QA and preparation steps we found an issue that would affect most end users. As a result, we have taken the decision to postpone the update to 2023.4 for 2 weeks. This will give us enough time to fix the issue properly and test it thoroughly. We are sorry for any inconvenience caused.
Nov 21, 10:10 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Nov 15, 23:18 UTC
UK Deployment Upgrade to 2023.4
Completed - During our final QA and preparation steps we found an issue that would affect most end users. As a result, we have taken the decision to postpone the update to 2023.4 for 2 weeks. This will give us enough time to fix the issue properly and test it thoroughly. We are sorry for any inconvenience caused.
Nov 21, 10:09 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Nov 15, 23:16 UTC
EU Deployment Upgrade to 2023.4
Completed - During our final QA and preparation steps we found an issue that would affect most end users. As a result, we have taken the decision to postpone the update to 2023.4 for 2 weeks. This will give us enough time to fix the issue properly and test it thoroughly. We are sorry for any inconvenience caused.
Nov 21, 10:09 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Nov 15, 23:17 UTC
SG Deployment Upgrade to 2023.4
Completed - During our final QA and preparation steps we found an issue that would affect most end users. As a result, we have taken the decision to postpone the update to 2023.4 for 2 weeks. This will give us enough time to fix the issue properly and test it thoroughly. We are sorry for any inconvenience caused.
Nov 21, 08:57 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Nov 15, 23:15 UTC
AU Deployment Upgrade to 2023.4
Completed - During our final QA and preparation steps we found an issue that would affect most end users. As a result, we have taken the decision to postpone the update to 2023.4 for 2 weeks. This will give us enough time to fix the issue properly and test it thoroughly. We are sorry for any inconvenience caused.
Nov 21, 08:57 UTC
Scheduled - Hello Everyone

Next week, we will be deploying our next uniFLOW Online upgrade. This action will happen silently in the background with no impact on service during the maintenance window.

Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team
Nov 15, 23:14 UTC
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

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