All Systems Operational
EU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
US Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
SG Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
AU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
JP Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
CN Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
UK Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2020

No incidents reported today.

Oct 29, 2020
Service Degradation after uniFLOW Online Upgrade
Resolved - The system is back in normal operation.

Thanks for your patience and sorry for any inconvenience caused.

Kind regards,
The uniFLOW Online team
Oct 29, 12:27 UTC
Monitoring - Incident details:

Identified: 10:15 am UTC on October 29th, 2020
Mitigation: none - the system is recovering already


Incident Scope:
This affects the EU deployment only and applies to all jobs (print/scan).


Description:
It has been noticed that jobs are processed slower than usual and thus causing a visible delay for the end user if they try to release a job immediately after it was sent. Scanned jobs will arrive at their destination with a delay, too.

No jobs are lost.

The root cause was identified and the system is normalizing right now. As this is related to some post-upgrade processes, this will be addressed in time for the next scheduled update.

Next Update:
The next update will be in 60 minutes

Kind regards,
The uniFLOW Online team
Oct 29, 12:17 UTC
Deployment Upgrade to 2020.3
Completed - The scheduled maintenance has been completed.
Oct 29, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 05:00 UTC
Update - This is a reminder for this upcoming deployment upgrade that will take place tomorrow.

Kind regards,
The uniFLOW Online team
Oct 28, 08:45 UTC
Scheduled - We’re excited to announce our next deployment upgrade bringing you some great new features, bug fixes and performance improvements. Stay tuned for further updates via the usual channels!

Kind regards,
The uniFLOW Online team
Oct 15, 07:27 UTC
Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Login to Management Portal using Yahoo! as identity provider does not work
Resolved - Hello All
We have confirmed this issue is resolved.
Have a great day!
uniFLOW Online Operation Team.
Oct 20, 21:39 UTC
Monitoring - Hello All
We have identified the cause of this issue and taking steps to resolve. This should be completed within 30 minutes of this comment. We will them continue to monitor and confirm the stability of the Yahoo identity provider.
Oct 20, 21:16 UTC
Investigating - Incident details:

Identified: October 20th, 2020, 4:40pm UTC
Mitigation: Log into the uniFLOW Online Management Portal using another identity provider if available.


Incident Scope:
Yahoo! identity provider when logging into the uniFLOW Online Management Portal.


Description:
We have found that it is currently not possible to log into the uniFLOW Online Management Portal using the Yahoo! identity provider.
All other login methods are working as expected.


Next Update:
An update will be provided here once we have identified the root cause and next steps.

Kind regards,
The uniFLOW Online team
Oct 20, 17:59 UTC
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

← Incident History Powered by Statuspage