All Systems Operational
EU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
US Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
SG Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
AU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
JP Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
CN Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
UK Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 7, 2022

No incidents reported today.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022
Slow performance and responsiveness issue, US Deployment
Postmortem - Read details
Jul 28, 06:08 UTC
Resolved - This incident is now closed as resolved.
Jul 25, 16:55 UTC
Monitoring - Hello Everyone,

Our telemetry and field reports have confirmed the system has recovered. Initial finding identified an issues in the Azure resource cluster our cloud services was running on which has been mitigated. We will publish a Postmortem no later then 20 days from this incident following a detailed investigation and review.

We are sorry for the inconvenience.
uniFLOW Operations Team.
Jul 25, 14:20 UTC
Identified - Hello Everyone,

We have identified the cause of this issue and putting mitigation controls in place now. We will move this ticket to monitoring once we are sure the configuration changes are stable. Current estimates show that it could be up to 30 minutes before we see a full recovery of service. We are monitor this closely.

Next update at 14:00 UTC or as further information is available.

uniFLOW Operations Team
Jul 25, 13:27 UTC
Update - We are continuing to investigate this issue.
Jul 25, 13:02 UTC
Update - We are continuing to investigate this issue.
Jul 25, 12:32 UTC
Investigating - Identified: 12:00 UTC 25-07-2022

Incident Scope: US (United States) deployment.


Description:

This is a preliminary notification based on our alerting and monitoring, which has indicated to us a performance degradation within our US uniFLOW Online Cloud Service. NT-ware Operations team is already investigating and working with technical specialists on this.


Next Update: The next update will be in 13:00UTC, or as information becomes available.


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Jul 25, 12:24 UTC
Jul 24, 2022

No incidents reported.

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