Investigating - Hello Everyone,

Description:
We are investing a situation where scanned files are not appearing in Concur.

Observations / Impact:
Impacted customers will notice that scans from the device appear to work but on checking, do not arrive in Concur.

Scope:
We only have reports at this time from a small number of customers but closely monitoring the situation.

Actions / Next Steps:
The issue is under investigation with our Operations team and currently escalated to Concur for further investigation.
Oct 5, 08:23 UTC
EU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
US Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
SG Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
AU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
JP Deployment Partial Outage
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Partial Outage
Reporting Operational
Other Services Operational
CN Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
UK Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU & UK Version Upgrade 2021.3 Oct 23, 07:00-09:00 UTC
Update - The exciting day has finally arrived! Tomorrow we will be deploying our next upgrade. Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Kind regards,
The uniFLOW Online Team
Oct 22, 03:11 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 12, 05:51 UTC
Scheduled - Only 1 week to go now and we hope you are as excited as we are! We will keep busy in the remaining time to finalize our testing and plan for the deployment. Thanks for your patience, it will be worth the wait.

Kind regards,
The uniFLOW Online Team
Oct 12, 05:50 UTC
CN Version Upgrade 2021.3 Nov 4, 08:00-10:00 UTC
Only 1 week to go now and we hope you are as excited as we are! We will keep busy in the remaining time to finalize our testing and plan for the deployment. Thanks for your patience, it will be worth the wait.

Kind regards,
The uniFLOW Online Team
Posted on Oct 12, 05:57 UTC
Past Incidents
Oct 22, 2021
Completed - The scheduled maintenance has been completed.
Oct 22, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:00 UTC
Update - The exciting day has finally arrived! Tomorrow we will be deploying our next upgrade. Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Kind regards,
The uniFLOW Online Team
Oct 21, 03:35 UTC
Scheduled - Only 1 week to go now and we hope you are as excited as we are! We will keep busy in the remaining time to finalize our testing and plan for the deployment. Thanks for your patience, it will be worth the wait.

Kind regards,
The uniFLOW Online Team
Oct 12, 05:52 UTC
Oct 21, 2021
Completed - The scheduled maintenance has been completed.
Oct 21, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 13:03 UTC
Update - The exciting day has finally arrived! Tomorrow we will be deploying our next upgrade. Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Kind regards,
The uniFLOW Online Team
Oct 20, 03:46 UTC
Scheduled - Only 1 week to go now and we hope you are as excited as we are! We will keep busy in the remaining time to finalize our testing and plan for the deployment. Thanks for your patience, it will be worth the wait.

Kind regards,
The uniFLOW Online Team
Oct 12, 05:54 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 09:02 UTC
Update - The exciting day has finally arrived! Tomorrow we will be deploying our next upgrade. Information can be obtained through our extensive Canon and Canon business partner network globally. Be sure to also bookmark https://www.uniflowonline.com where we will showcase the new features and capabilities introduced with this latest release.

Kind regards,
The uniFLOW Online Team
Oct 20, 03:45 UTC
Scheduled - Only 1 week to go now and we hope you are as excited as we are! We will keep busy in the remaining time to finalize our testing and plan for the deployment. Thanks for your patience, it will be worth the wait.

Kind regards,
The uniFLOW Online Team
Oct 12, 05:55 UTC
Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.