All Systems Operational
EU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
US Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
SG Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
AU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
JP Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
UK Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Informational notification of incident: UI slow for user changes: US deployment
Resolved - Hello Everyone,

Update: Incident Resolved.

Date/Time: 23-7-2024 23:30UTC

We will close this status page as there has been no more detectable delays. There were some reported issues in the field - these have all been resolved.

We are sorry for the inconvenience this may have caused.

Kind Regards
Online Operations Team
Jul 24, 00:26 UTC
Monitoring - Hello Everyone,

NT-ware Operations observed via telemetry that the uniFLOW Online administration UI is slow in updating changes. When a user is created or deleted it might not immediately register in the admin UI. The change has been confirmed as taking place and this is just a visual issue with the UI.

Current Status:
We are providing further resources for the web requests; the issue is already correcting itself.
The notification is only informational while the service recovery takes place.

Next Update:
We’ll post an update if the current situation changes, or when the issue is resolved.

Kind Regards,
uniFLOW Online Operations Team
Jul 23, 18:19 UTC
Jul 23, 2024
Informational notification of incident: UI slow for user changes: EU deployment
Resolved - Hello Everyone,

Update: Incident Resolved.

Date/Time: 23-7-2024 9:30UTC

We will close this informational status page as there has been no more detectable delays. There has been no reported field impact, we will close this status page as resolved with minimal to no impact.

We are sorry for the inconvenience this may have caused.

Kind Regards
Online Operations Team
Jul 23, 10:00 UTC
Monitoring - Hello Everyone,

NT-ware Operations observed via telemetry that the uniFLOW Online administration UI is slow in updating changes. When a user is created or deleted it might not immediately register in the admin UI. The change has been confirmed as taking place and this is just a visual issue with the UI.

Current Status:
We are providing further resources for the web requests; the issue is already correcting itself.
The notification is only informational while the service recovery takes place.

Next Update:
We’ll post an update if the current situation changes, or when the issue is resolved.

Kind Regards,
uniFLOW Online Operations Team
Jul 23, 07:51 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Notification of new incident. Possible Mobile Print job delays: All Deployments
Resolved - Hello Everyone,

Update: Incident Resolved.

Date/Time: 6:00 am UTC 19-7-2024

We have monitored this issue for an hour and seen zero impact reporting from the field, our telemetry confirms this as well.

NT-ware Operations will close this incident as a precautionary warning only.

Kind Regards
Online Operations Team
Jul 19, 07:43 UTC
Monitoring - Current state: Monitoring

Start Time:
5am UTC 19-7-2024

Incident Scope: 
This has impacted all mobile print services on our global deployments.

Description:
The faulting module would crash the host it was running on, the exact cause is under investigation.
This is NOT a security issue, there is no indication of compromise.

Remediation:
We have removed the faulting modules; all mobile print hosts were returned to services very quickly.

Next Update:
The next update will be in 5 hours or if further information is available.
Jul 19, 06:14 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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