All Systems Operational
EU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
US Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
SG Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
AU Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
JP Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
UK Deployment Operational
Identification Operational
Printing Operational
Email print Operational
Scanning Operational
Reporting Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - Hello Everyone,

Update: Incident Resolved.

Date/Time: 6:00 am UTC 19-7-2024

We have monitored this issue for an hour and seen zero impact reporting from the field, our telemetry confirms this as well.

NT-ware Operations will close this incident as a precautionary warning only.

Kind Regards
Online Operations Team

Jul 19, 07:43 UTC
Monitoring - Current state: Monitoring

Start Time:
5am UTC 19-7-2024

Incident Scope: 
This has impacted all mobile print services on our global deployments.

Description:
The faulting module would crash the host it was running on, the exact cause is under investigation.
This is NOT a security issue, there is no indication of compromise.

Remediation:
We have removed the faulting modules; all mobile print hosts were returned to services very quickly.

Next Update:
The next update will be in 5 hours or if further information is available.

Jul 19, 06:14 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:30 UTC
Scheduled - Hello Everyone

We’re excited to announce our next deployment update bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Kind regards,
Online Operations Team

Jul 2, 07:28 UTC
Jul 7, 2024

No incidents reported.