Investigating - Hello Everyone,

Description:
We are investing a situation where scanned files are not appearing in Concur.

Observations / Impact:
Impacted customers will notice that scans from the device appear to work but on checking, do not arrive in Concur.

Scope:
We only have reports at this time from a small number of customers but closely monitoring the situation.

Actions / Next Steps:
The issue is under investigation with our Operations team and currently escalated to Concur for further investigation.
Oct 5, 08:23 UTC
EU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
US Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
SG Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
AU Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
JP Deployment Partial Outage
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Partial Outage
Reporting Operational
Other Services Operational
CN Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
UK Deployment Operational
Identification Operational
General Printing Operational
Mobile Printing Operational
Scanning Operational
Reporting Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
AU / CN Service Update 2021.3.1 Dec 8, 09:00-11:00 UTC
We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Posted on Nov 30, 03:08 UTC
SG Service Update 2021.3.1 Dec 8, 13:00-15:00 UTC
We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Posted on Nov 30, 03:10 UTC
JP Service Update 2021.3.1 Dec 9, 09:30-11:30 UTC
We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Posted on Nov 30, 03:12 UTC
US Service Update 2021.3.1 Dec 10, 06:00-08:00 UTC
We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Posted on Nov 30, 03:13 UTC
EU / UK Service Update 2021.3.1 Dec 11, 08:00-10:00 UTC
We’re excited to announce our next deployment upgrade bringing you some bug fixes and performance improvements. The update will happen silently in the background with no expected disruption to service delivery.

Kind regards,
The uniFLOW Online Team
Posted on Nov 30, 03:15 UTC
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.