Connecting to your uniFLOW Online tenant would be slow for fail (time out).
Scope of Impact
Incident Start Date and Time
Sept 11, 2023 - 08:30 UTC
Incident End Date and Time
Sept 11, 2023 - 12:30 UTC
It was identified that a code update in 2023.3 specific to the caching mechanism was the cause. Under certain conditions this would perform in a sub optimal state and impact the system. Regression actions were taken immediately on all deployments to the previous state.
We apologize for the impact on affected customers. We are continuously taking steps to improve the uniFLOW Online Platform and our processes to help ensure such incidents do not occur in the future. In this case, this includes (but is not limited to):