Concur: Scan jobs not arriving in Concur (Reopened)
Incident Report for uniFLOW Online
Investigating
Hello Everyone,

Description:
We are investing a situation where scanned files are not appearing in Concur.

Observations / Impact:
Impacted customers will notice that scans from the device appear to work but on checking, do not arrive in Concur.

Scope:
We only have reports at this time from a small number of customers but closely monitoring the situation.

Actions / Next Steps:
The issue is under investigation with our Operations team and currently escalated to Concur for further investigation.
Posted Oct 05, 2021 - 08:23 UTC
This incident affects: JP Deployment (Scanning).